


Tools ⚒️
Figma, Miro, Google Analytics, Firebase, Maps AP
Objective 🚀
increases visibility of women role models
grows advocacy via success stories, mentorship, and referral loops
Analyze the ecosystem of female martial artists in India and conduct a service and UX build-out that:
Keywords 📝
Qualitative User Research,
Service Design, Interaction Design, Women in Sports Accessibility, Safety and Inclusion





says
“I was told there isn’t scope for a future career”
“I felt uncomfortable around my teacher, so I quit.”
“My parent’s wouldn’t like it if I continued.”
does
Goes to internet for information, does not find
Cannot rely on martial arts as primary job
Usually quits after school
Finds it difficult to commute due to odd timings
Eventually stops coming after 2-3 weeks
thinks
I can’t keep up with the boys if we are not allowed to spar!
Why am I not getting paid as the men for the same things?
I want a female instructor...
It’s getting late... I have to go back alone...
Why are they asking the boys to go easy on us?
feels
Hesitant to start the sport
Anxious about 1) what friends and family will think 2) future prospects
Discouraged by lack of media coverage
Fear of judgement
Empathy map
04/15

Ecosystem map
05/15
Core
Secondary
Primary
Classmates
institute
people in
locality
female professionals
entertainment media
news coverage
parents
siblings
friends
female
instructor
male
instructor
extended family
Timings
Location
Class
Structure



GOAL
Pain points
NEEDS
personality
Palak Srivastava

18 F
Palak is a high-school student who did taekwondo training for 5 years and wants to continue as she wishes to pursue a career in it.
To pursue Taekwondo professionally and to build a career in sports.
Find credible mentorship and guidance from experts/role models.
Convince her family of the scope and stability in sports as a career.
Lack of clarity on scope and career.
No visible role models in the Indian context to aspire to.
Struggles to convince family about the long-term viability of a career.
Limited access to resources and structured support systems.
Reliable information about career options, competitions, and future prospects in Taekwondo.
Access to mentors, coaches, and sports communities for guidance.
Resources and opportunities to continue the sport.
Ambitious but uncertain
Resilient
Anxious
Family-dependent
Motivated by inspiration
Determined
Passionate
Curious
Motivated by reassurance
GOAL
Pain points
NEEDS
personality
Adya Sharma
27 F
Adya is a 27-year-old office professional living alone, with no prior martial arts experience. She wants to learn self-defense for safety and confidence.
Learn self-defense techniques to feel safe and independent.
Stay consistent and motivated in attending classes.
Find a comfortable, supportive learning environment, preferably with female mentors.
Fear of injuries during training
Unclear about physical benefits
Overwhelmed by options
Struggles with motivation and consistency in long-term learning.
Beginner-friendly training programs tailored to her fitness level.
Access to female instructors or mentors for comfort and relatability.
Safe, non-intimidating environments that reduce fear of injury.
Independent
Practical-thinker
Cautious
Curious
Adaptive Learner
Motivated by reassurance

Personas
06/15

feasible
not feasible
or impactful
feasible
and impactful
impactful
feasibility vs Impact
07/15

नूर service overview
Full service blueprint, affinity, and success metrics
नूर
08/15
Goal statement
for
09/15
Connection & Onboarding
Discovery
Community Building & Advocacy
User Actions
Encounters poster in public space; Notices QR code; Scans QR code
Downloads app; Creates profile; Explores interface;
Completes registration; Views training center options; Books trial class
Shares success stories, Refers friends, Advocates for martial arts, Mentors newcomers
Frontstage Actions
App onboarding flow; User registration; Search functionality
Onboarding tutorial; Booking interface; Confirmation system
Social sharing features, Referral system, Success story, showcase, Mentor matching
Backstage Actions
Poster placement strategy; QR tracking analytics; Content management system
User data processing; Location-based search algorithms; Center database management
User verification; Booking coordination with centers; Notification systems
Content curation, Referral tracking. Mentor program management
Support Processes
Marketing campaign planning; Partnership with location owners; Brand guidelines
App development and maintenance; Data security protocols; Center partnership agreements
Booking management system; User support
Community growth strategies, Content management, Relationship management
Pride
Emotional State
Touchpoints
Mobile app; User profile; Search results
Possible pain points
Poster display with compelling visuals; QR code functionality
Excitement, Hope
Anticipation, Determination
Physical poster; QR code; Mobile device
Mobile app; User profile; Search results
Booking form; Confirmation email/SMS; Calendar app
QR code scanning issues
App complexity; Limited centers in area; Information overload
Payment concerns; Scheduling conflicts; Commitment anxiety
😃😲
😅😬
🤔🫤
😃💪
Unsure, Curiosity, Interest
Our web app, नूर , will guide individuals from their initial curiosity about martial arts to becoming active members of a supportive community, by increasing visibility and peer support to Indian women in martial arts.


card sorting
10/15
Peer community
contacts
linking to account to instagram
peer chatrooms
Training center details
contacts
class timings
instructor lists
Motivations and role models
role models
demo videos and try it yourself
Trial classes
Career plan resources
Schedules
basic career options available
progress tracking
reminders
contacts of reliable agencies/people
links to reliable sources


11/15
User flow

12/15
lo-fi Wireframes


Home
Map
Chats
Search

Home
Map
Chats
Search
Bharat Triple X Dojo
Map →Dojo page
Sign up
Email or phone number
OR
Password
Forgot Password
Login with OTP
Log in
Sign In with Google
Sign In with Instagram
Hi, Ruchira.
I want to learn.
I represent a dojo.
I’m just exploring.
Let’s get you started
Home
Map
Chats
Events
Events near you
Malad, Bombay
Location
Hi Ruchira
Search
Home
Map
Chats
Malad, Bombay
Location
Search
Events/Dojos event homepage →Search
Profile and chat
Home
Map
Chats
Priya Shah
Taekwondo
Edit Photo
General
Others
Progress Tracking
Notifications
Contact Us
Profile Edit
Terms & Conditions
Security
Language
Home
Map
Chats
Sakshi Malhotra
Okay! see you in class.
Manisha Patil
Hey, would you like to connect on insta?
Kaushiki Shukla
Okay! see you in class.
Anshika Jain
Okay! see you in class.
Home
Map
Chats
Sakshi Malhotra
Today 12:00 a.m.
Get Started
Already registered? Log in

Noor
Noor
branding
Primary
App Icon
Main logo used across official communications.
Simplified version of the logo, designed for digital use.
Logo

नूर
नूर

नूर


14/15
Devanagri
Roman
Typeface used in the logo
Typefaces used for the webapp and other digital assets
Type
Neue Haas Grotesk
अमिता
Roboto
abcdefghijklmnopqrstuvwxyz
abcdefghijklmnopqrstuvwxyz
Aa
Aa
आ
We chose the name Noor because it means ‘light’.
For someone entering a male‑dominated space, we want Noor to be a guiding light that reduces uncertainty and fear and leads them towards a supportive community.

Final screens
15/15
Onboarding Flow
Onboarding Options

Homepage and Profile




sign in via different options
directly connect social media
personalizes app for learning students and suggests dojos
set-up for dojos to go through verification process
default app mode
Map
Home
Events

Profile
belt/personal goal specific progress tracking
change to regional languages easily
manage social media and location permissions
speak to support team
Name, Image, customizable tag
Customizable reminder widgets
News about martial arts, female centric
Navigation Bar




Events
People and Chats

Discover and connect with people interested in the same sports
Get suggestions on who to connect based on sports
Search event and sort by location/sport
Discover popular events in suggested panel

Sakshi Malhotra
Okay! see you in class.
M
Manisha Patil
Hey, would you like to connect on insta?

Kaushiki Shukla
Okay! see you in class.
A
Anshika Jain
Okay! see you in class.
Hi, Ruchira
Search for friends
Suggested
Chats
Gauri and Pragya live nearby!
Map
Home
Events

Profile
3
Gauri Singh
Karate
G
Message
Taekwondo
Pragya Yadav
Message
Khushi Pandey
Karate
K
Message
Karate
Amna Zareen
A
Message



karate

Details of the events, and booking links
Lists the people you know who also viewed the event details
Google Maps API linked

Ruchira Shah
Beginner • Taekwondo
General
Others
Your Progress
Next Belt Goal
Yellow Belt in Taekwondo
60% complete • 8 weeks remaining
Edit Profile
Security
Notifications
Terms & Conditions
Language
Contact Us

Map
Home
Events

Profile
3




thank you for scrolling.
stay safe, stay sanskari.
by Ranjabati Sarkar, Ishita Sarkar